Elevate Januar 2016

Dragi gosti,

Svima srećna nova godina!

Dear Guests,

A happy New Year to you all!

Nadam se da ste dolazak 2016. proslavili u dobrom raspolože-

nju i da ste kao i mi uzbuđeni zbog godine koja dolazi. Januar otva-

ra novo poglavlje za Er Srbiju i mi, za narednih dvanaest meseci,

imamo velike planove.

Svake godine ljudi širom sveta prave planove za nastupajuću go-

dinu, a avio-industrija se u tome uopšte ne izdvaja. Unapređivanjem

mreže, proizvoda i usluga, cilj nam je da unapredimo putničko isku-

stvo naših gostiju.

Najpre, u junu, za nepunih pet meseci, uspostavićemo našu

prvu dugolinijsku uslugu između Beograda i Njujorka i tako ponovo

povezati Balkan sa Sjedinjenim Državama i dijasporom, posle preki-

da od 24 godine. Uzbuđenje u vezi s ovim događajem je izuzetno i

neprestano raste.

Pored toga, nastavljamo da širimo našu mrežu novim kod-šer

linijama. Na primer, prošlog meseca smo uključili kod-šer letove

Etihad ervejzom do Bangkoka i Puketa preko Abu Dabija, dovodeći

tako glavni grad i najveće ostrvo Tajlanda nadohvat ruke našim

gostima.

Inovacije su u samom genetskom kodu Er Srbije i mogu se vi-

deti u našim novim proizvodima i uslugama – kao što su nedavno

uvedeni dečji paketi „Fly and Play“ i novi vebsajt.

Znamo da letovi mogu da budu napeti za naše najmlađe, pa

smo osmislili pakete u kojima se nalaze slagalice, nalepnice i još

ponešto što porodici pomaže da što više uživa u putovanju. Ti

paketi su dostupni na letovima dužim od dva sata za Abu Dabi,

London, Moskvu i Pariz.

U decembru je oživeo i novi veb-sajt Er Srbije. Od početka

osmišljen da se lako pregleda i na mobilnim telefonima, sajt nudi

više mogućnosti, naročito kad je reč o rezervaciji avionskih karata

i pretrazi detalja o letovima, pa time nudi u celosti bolje onlajn is-

kustvo.

Kao vodeća regionalna avio-kompanija, smatramo da praćenje

najnovije avio-tehnologije mora da bude u prvom planu kako bismo

gostima obezbedili vrhunsko iskustvo.

U centru pažnje januarskog broja našeg magazina

Elevate

nala-

ze se Ujedinjeni Arapski Emirati, očaravajuća zemlja koja meša tra-

diciju sa modernim iz 21. veka. S našim partnerom Etihad ervejzom

dva puta dnevno imamo letove iz našeg čvorišta u Beogradu do

Abu Dabija, glamuroznog glavnog grada UAE.

Našim pravoslavnim gostima koji Božić i Novu godinu slave u

januaru, želim srećan i uspešan početak godine. Hvala što ste iza-

brali Er Srbiju i prijatan let vam želim.

Dane Kondić

Generalni direktor

Er Srbije

I hope you celebrated the start of 2016 in high spirits and are as

excited as we are for the year ahead. January is the start of a new

chapter for Air Serbia and we have big plans for the next twelve

months.

Every year, people all over the world make resolutions for

what they want to achieve in the New Year, and it’s no different in

the aviation business. Our goal in 2016 is to improve the Air Serbia

travel experience for our guests by enhancing our network, prod-

ucts and services.

First off, in June, a short five months away, we are going to

launch our first long-haul service between Belgrade and New York,

reconnecting the Balkans region to the United States and its size-

able diaspora after a break of 24 years. The excitement surrounding

this is incredible and continues to grow.

In addition, we are widening our network with new codeshare

services. For example, last month we added codeshare flights

with Etihad Airways to Bangkok and Phuket via Abu Dhabi, putting

the capital and largest island of Thailand within easy reach of our

guests.

Innovation is in our DNA at Air Serbia and can be seen in our

new products and services – such as our recently introduced ‘Fly

and Play’ kids packs and new website.

We know that flights can be stressful for the younger ones, so

we designed these packs, which come with jigsaws, stickers and

other items, to make family travel more enjoyable. These packs are

available on flights longer than two hours to Abu Dhabi, London,

Moscow and Paris.

In December, the new Air Serbia website went live. Designed

from the ground up to be mobile-friendly and offer more function-

ality, especially when booking air tickets and accessing flight deals,

it provides an all-round better online experience.

As a leading regional airline, we believe that staying at the

forefront of aviation technology is crucial if we are to offer a best-

in-class guest experience.

In January, the focus of our inflight magazine,

Elevate

, is the

United Arab Emirates, an enchanting country that blends tradition

with 21

century modernity. Together with our partner Etihad Air-

ways, we operate twice-daily flights between our hub in Belgrade

and the UAE’s glamorous capital of Abu Dhabi.

To our orthodox Christian guests who will be celebrating Christ-

mas and New Year in January, I wish you a happy and prosperous

start to the year. Thank you for choosing Air Serbia and have a

great flight.

Dane Kondić

CEO

Air Serbia