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Er Srbija u fokusu / Air Serbia close up
Promotivne
aktivnosti
Er Srbije
E r Srbija svake nedelje re­
dovno organizuje tri akcije
ponude karata po promotivnim
cenama za različite destinacije u
globalnoj mreži: promotivna akcija
„Srećni petak“ nudi kupovinu preko
svih kanala prodaje, „Super subota“
samo u poslovnicama Er Srbije
u Beogradu i Nišu, a „Specijal­
na nedelja“ važi samo za onlajn
kupovinu.
Pored već uobičajenih promo­
tivnih akcija vikendom, Er Srbija
redovno nudi posebne cene za
različite destinacije i tako ispunjava
očekivanja svojih gostiju i doprinosi
njihovom zadovoljstvu na putovanju.
Kupovina karata moguća je
pozivanjem broja Er Srbija kol cen­
tra 0800 111 528 (besplatni pozivi
u okviru fiksne i mobilne telefonije
Srbije), ili broja +381 11 311 21 23
za pozive iz inostranstva. Karte se
mogu kupiti i u nekoj od poslovnica
Er Srbije, preko veb-sajta
ili kod ovla­
šćenih turističkih agenata.
e Air Serbia
Promotional Campaigns
A ir Serbia runs three special
offers every week, offering
its guests discounted fares to
different destinations on its global
network: Happy Friday – available
through all sales channels;Super
Saturday – available in retail
stores in Belgrade and Niš; and
Sunday Special – for online purc­
hases only.
In addition to the scheduled
weekend promotions, Air Serbia
also offers specially priced fares for
its various destinations on a regular
basis – another way of meeting the
expectations of guests and impro­
ving their travel experience.
Tickets can be purchased by
calling Air Serbia’s Call Centre on
0800 11 528 (calls free of charge
from Serbian landlines and mobile
networks) or +381 11 311 21 23 (if
calling from abroad), or by visiting
Air Serbia’s official website www.
or any of Air Ser­
bia’s offices or authorized travel
agents.
Veća sinergija u Frankfurtu
Er Srbija na
terminalu 2
O d 25. oktobra 2015. godine letovi Er
Srbije iz Beograda na aerodrom u
Frankfurtu premešteni su sa terminala
T1 na noviji, renovirani terminal T2 u
Frankfurtu, sa kojeg saobraćaj obavljaju
i partnerske kompanije Etihad Airways,
Alitalia i Air Berlin.
Prelaskom Er Srbije na T2 očekuje
se dodatna sinergija u okviru strateškog
partnerstva, a zemaljske usluge pruža
isti agent što omogućuje velike pogod-
nosti u prihvatu i posvećenosti gostima.
Prelazak na T2 je od velikog značaja
za transferne putnike koji nastavljaju pu-
tovanje partnerskim kompanijama. Air
Serbia gosti biznis klase, kao i vlasnici
Platinum, Gold i Silver kartica imaju
mogućnost korišćenja Etihad Airways
salona, koji se nalazi na terminalu T2.
Er Srbiji su dodeljeni fiksni šalteri
za prijavljivanje broj 948 i 949 smešteni
u holu E terminala T2. Šalteri se nalaze
odmah pored Etihad Airways šaltera
za čekiranje (EY 941-946). U zimskoj
sezoni vremena poletanja Er Srbije sa
ovog aerodroma poklapaju se sa Etiha-
dovim redom letenja. Usluge prodaje
“ticketing” obavljaće isti agent koji radi
zemaljsko opsluživanje.
e Larger synergy in Frankfurt
Air Serbia at
Termnal 2
S ince 25th October 2015, Air Serbia
flights from Belgrade to Frank-
furt airport were transferred from Termi-
nal T1 to a new, renovated Terminal T2
in Frankfurt that is also used for arrivals
and departures by partner companies
Etihad Airways, Alitalia and Air Berlin.
Air Serbia’s transfer to T2 is expect-
ed to provide additional synergy within
strategic partnership, and services
provided by the same agent will unlock
great benefits for guests in reception and
commitment.
The transfer to T2 is of great
significance to transfer passengers that
continue their journey using partner
companies. Air Serbia business class
guests, including platinum, gold and
silver card owners have the option to use
Etihad Airways lounge at T2 terminal.
Air Serbia has been allocated fixed
948 and 949 check-in counters located in
hall E of the terminal T2. The counters
are positioned next to Etihad Airways
check-in counters (EY 941-946). Air
Serbia’s winter flight timetable matches
Etihad’s timetable from the airport.
Ticketing services will be provided by
the same ground handling agent .