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LAJFSTAJ L / L I FESTYLE 92 | Zoom » Zoom Sa njim je saglasan profesor Đanpjer Petriđeri, koji se bavi održivim metodama edukacije i razvojem na radnom mestu. On kaže da je jedan od razloga zašto nas Zoom iscrpljuje to što su nam za video-poziv potrebni bolja koncentracija i veći fokus nego za razgovor uživo. – Kod video-poziva procesuiramo daleko više neverbalnih znakova poput izraza lica, tona i visine glasa i govora tela i sve to nam troši mnogo energije – tvrdi on. Napominje da zbog toga što zvuk i slika kasne nekoliko sekundi odgovor osobe s kojom razgovaramomože zvučati distancirano ili hladno, nedovoljno fokusirano i manje srdačno i dodaje da je istraživanje nemačkih akademika još 2014. pokazalo je da kašnjenja u telefonskim razgovorima ili onlajn konferencijama negativno utiču na našu sliku o drugima. Naime, sekunde su bile dovoljne da ispitanici svoje sagovornike dožive kao „neprijateljski nastrojene i nedovoljno posvećene“. Video-pozivi će se po svemu sudeći nastaviti i posle korone, ali kako da budu lakši? Postoje jednostavni načini da se izbegne intenzitet i minimizuje neizbežna letargija, kaže Bejlenson. Tomože biti smanjenje veličine prozora za video-ćaskanje ili korišćenje spoljne tastature za stvaranje veće udaljenosti između sebe i mreže znatiželjnih lica. Korisnici Zooma takođe mogu da se odvoje od podrazumevanih postavki i da koriste dugme za hajdovanje ili da čak potpuno isključe kameru kad god je to moguće. To će vas barem privremeno sačuvati od premora, savetuje on. – Ovo nije jednostavno isključivanje kamere da biste predahnuli od potrebe da budete neverbalno aktivni, već i odvraćanje tela od ekrana tako da vas ne uguše gestovi koji su perceptivno realni, ali beznačajni u društvenom kontekstu – dodaje Bejlenson. Epoha video-konferencija u kojima sumnogi ljudi neaktivniji nego da su u kancelariji takođe može dovesti do trajnijih posledica po samopouzdanje. Virtuelne konsultacije za kozmetičke procedure su u SAD od početka pandemije porasle za 64 odsto, prema podacima Američkog društva plastičnih hirurga. – Apsolutno smo primetili da je porast broja hirurških kozmetičkih procedura koje ljudi traže u korelaciji sa rastućom popularnošću Zooma – rekao je dr Majkl Somenek, koji je zabeležio porast od 50 do 60 odsto u svojoj praksi u Vašingtonu. – Zahvati zbog kojih ljudi dolaze su kapci ili vrat jer kamera beleži podbradak – dodao je on. Kod videopoziva procesuiramo daleko više neverbalnih znakova, a sve to nam troši mnogo energije With video calls we process far more nonverbal cues, and all of that takes a lot of energy Professor Gianpiero Petriglieri, who deals with sustainablemethods of education and development in the workplace, is in agreement with Bailenson. He says that one of the reasons Zoom exhausts us is that we need better concentration and more focus for a video call than we do for a live chat. „With video calls we process far more nonverbal cues, such as facial expressions, voice tone and pitch and body language; and all of that takes a lot of our energy.“ He notes that, due to the technicality that sound and picture are delayed by a few seconds, the response of the person with whomwe‘re conversing may sound distant or „cold“, insufficiently focused or lacking cordiality, while he adds that research conducted by German academics in 2014 showed that delays in telephone conversations or online conferences have a negative impact on our image of others. Specifically, those seconds were enough for respondents to experience their interlocutors as „hostile and insufficientlydedicated“. All things considered, video calls will continue even after the pandemic, but how can they be easier? There are simple ways to avoid intensity andminimise inevitable fatigue, says Bailenson. This can mean reducing the size of the video chat windowor using an external keyboard to create more distance between yourself and the network of curious people. Zoomusers can also deviate from the default settings and use the hide option - or even turn the camera off completely from time to time, whenever possible. “That will at least temporarily save you from fatigue,” he advises. „This isn‘t simply turning off the camera to take a break fromthe need to be nonverbally active, it is greater than moving your body away from the screen so that you‘re not suffocated by gestures that are real perceptually, but are insignificant in a social context.“ The era of video conferencing, during whichmany people remain more inactive than if they were in the office, can also lead to more enduring consequences when it comes to self-confidence. Virtual consultations for cosmetic surgery procedures have increased by 64% in the U.S. since the beginning of the pandemic, according to the American Society of Plastic Surgeons. „We have absolutely seen an increase in the number of surgical cosmetic procedures that people have been seeking directly related to Zoom,“ said Dr Michael Somenek, who has seen a 50 to 60 per cent increase at his practice in Washington. „The interventions that people come in for relate to their eyelids or their neck, because they see a double chin on camera.“

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