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Dragi gosti,
Tri godine na nebu
Dear Guests,
Three years in the skies
We have recently celebrated our third birthday at Air Serbia. Loo-
king back, it’s incredible to see how far we’ve come in that short time.
On 26 October 2013, when the first-ever Air Serbia flight took off
from Belgrade for Abu Dhabi, we had many ambitious goals, and today
I am proud to say many of these have been achieved.
In a short timeframe we have become one of the leading boutique
airlines in Europe. Every day I receive emails from our guests talking
about our exceptional service, which I am sure you’ll experience first-
hand on this flight.
In our journey, our achievements during the last 12 months have
particularly set us apart from the rest.
In June, we launched non-stop flights to New York, reestablishing
an air bridge that had essentially been closed since the early 90s. To-
day we are the only carrier in Southeast Europe to fly transatlantic.
During that same week, we began flying to St Petersburg, Ham-
burg, Ohrid and Kiev, in one fell swoop growing our network from 39 to
44 destinations.
In addition, we also introduced a widebody Airbus A330 into our
fleet. Our 21st aircraft, it is used on our long-haul services to JFK, and
offers an onboard experience that is simply second to none.
We have grown quickly, but from that first flight to Abu Dhabi, we
have retained our focus on making sure you have the best possible jo-
urney, every step of the way.
That is why with Air Serbia you can now check in through the web
before you even get to Nikola Tesla Airport. This service is progressive-
ly being rolled out to other airports too.
On top of that, you can connect to inflight wi-fi on our Wi-Fly ser-
vice, and stream TV shows, films and music to your phone or tablet
through our Elevate Play app.
As we enter our fourth year, we will continue to focus on enhan-
cing your experience with Air Serbia.
In the meantime I want to thank you for choosing to fly with us.
We have carried millions of guests over the last three years and it is
your patronage that has enabled us to rise to these heights.
In this special edition of Elevate, we have a retrospective featu-
re on Air Serbia that lists many of our fantastic accomplishments. I hope
you enjoy reading it and have a great flight.
Nedavno smo proslavili treći rođendan
Er Srbije
. Kad pogleda-
mo unazad, neverovatno je koliko smo toga uradili za tako kratko
vreme.
Tog 26. oktobra 2013, kad smo prvi put poleteli iz Beograda za
Abu Dabi, imali smo pregršt ambicioznih ciljeva i sada s ponosom
mogu da kažem da smo većinu ostvarili.
Za kratko vreme postali smo lider među avio-kompanijama u
Evropi. Svakoga dana dobijam mejlove od naših gostiju koji govore
o izvanrednoj usluzi u koju ćete se, siguran sam, uveriti iz prve ru-
ke na ovom letu.
Od drugih nas naročito izdvajaju uspesi koje smo ostvarili u po-
slednjih 12 meseci. U junu smo uveli direktan let za Njujork i time
obnovili vazdušni most koji je bio zatvoren od devedesetih godina.
Danas smo jedina avio-kompanija u jugoistočnoj Evropi koja leti pre-
ko Atlantika.
Te iste nedelje poleteli smo za Sankt Peterburg, Hamburg, Ohrid
i Kijev, i tako je u jednom naletu naša mreža porasla sa 39 destina-
cij na 44 destinacije.
Pored toga, predstavili smo širokotrupni
erbas A330
. To je na-
ša 21. letelica i koristimo je za letove do aerodroma JFK. Leteti njom
iskustvo je bez premca.
Brzo smo se razvili, ali od tog prvog leta za Abu Dabi naš osnov-
ni cilj bio je da se pobrinemo za vašu udobnost u svakom smislu te
reči. Zato sada
Er Srbija
nudi mogućnost da se čekirate preko inter-
neta i pre nego što stignete na Aerodrom
Nikola Tesla
.
Uz sve to, na našim letovima postoji
Wi-Fly
usluga zahvaljujući
kojoj možete da pristupite internetu i da strimujete emisije, filmove i
muziku na telefone ili tablete preko Elevate Play aplikacije.
Ulazeći u četvrtu godinu poslovanja, nastavićemo da razvijamo
usluge kako bi vaša iskustva sa
Er Srbijom
bila još bolja.
U međuvremenu, želim da vam zahvalim što ste izabrali da leti-
te s nama. U prethodne tri godine prevezli smo milione gostiju, i to
je motor koji nam omogućava da se vinemo ovoliko visoko.
U ovom specijalnom izdanju magazina
Elevate
pravimo retros-
pektivu kompanije i osvrćemo se na mnoga fenomenalna dostignu-
ća. Nadam se da ćete uživati čitajući i želim vam ugodan let.
Dane Kondić,
Generalni direktor
Er Srbije
Dane Kondić
Chief Executive Officer
Air Serbia